Food safety investigations and recalls

Food recalls remove unsafe food from the supply chain to protect consumers. Food can be recalled for many reasons, such as bacterial contamination, undeclared allergens and mislabelling. When a recall happens, the CFIA works with industry to coordinate the response and inform consumers.

Services and information

Food recalls and safety alerts

Find food recalls and safety alerts

How we decide to recall a food product

The 5-step process behind food safety investigations and what triggers them

Consumers: where to report a complaint

Find out who to contact to report a food-related complaint or concern

Recall procedure: a guide for food businesses

Procedure for carrying out an effective recall

Food businesses: report a product concern

Contact us if you think you have sold, distributed, or imported a food that may pose a serious risk

Food incident response process

Our process for responding to food incidents and foodborne illness outbreaks

Food safety investigations

Reports of food safety incidents that have caused serious illness in Canada or are of interest to Canadians

Food recall statistics

Annual statistics of food safety complaints, food safety investigations, and food recalls

Feedback