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Contact us – Canadian Food Inspection Agency

Find contact information for offices, questions, complaints, appeals, applications or permissions.

We cannot provide medical advice.

If you think something you ate or drank made you sick, seek medical attention.

Attention: Fraudulent email claiming to be from CFIA

We are aware that a fraudulent email that claims to be from information@inspection.gc.ca has been circulating. The email claims that the recipient has failed to meet regulatory standards and is at risk of being suspended and fined. If you receive this email, please disregard as this is a scam.

General enquiries

  • 1-800-442-2342 (Canada and U.S.)
  • 1-613-773-2342 (local or international)
  • Hours are 8 am to 8 pm (EST), Monday to Friday, except holidays.
  • Submit a question

Office telephone directory

Find an office specializing in food safety, plant or animal health.

Media enquiries

For journalists only.

National Import Service Centre

Request an authorization or get help with import requirements.

My CFIA Account and permissions

Licenses, permits, registrations, exemptions, authorizations, and permissions to move.

Food safety or labelling issues

How to report a concern.

Complaints and appeals

Steps to send a complaint or appeal a CFIA decision.

Pre-market applications

Livestock feed, Plant Breeders' Rights, fertilizer, crop variety, plant with novel traits, veterinary biologic.

Produce inspections

To resolve buyer-seller disputes over the quality of shipped fresh fruit and vegetables.

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