Contact us – Canadian Food Inspection Agency
Find contact information for offices, questions, complaints, appeals, applications or permissions.
We cannot provide medical advice.
If you think something you ate or drank made you sick, seek medical attention.
General enquiries
- 1-800-442-2342 (Canada and U.S.)
- 1-613-773-2342 (local or international)
- Hours are 8 am to 8 pm (EST), Monday to Friday, except holidays.
- Submit a question
Office telephone directory
Find an office specializing in food safety, plant or animal health.
Media enquiries
For journalists only.
National Import Service Centre
Import admissibility document review for CFIA regulated commodities.
My CFIA Account and permissions
Licenses, permits, registrations, exemptions, authorizations, and permissions to move.
Food safety or labelling issues
How to report a concern.
Complaints and appeals
Steps to send a complaint or appeal a CFIA decision.
Pre-market applications
Livestock feed, Plant Breeders' Rights, fertilizer, crop variety, plant with novel traits, veterinary biologic.
Produce inspections
To resolve buyer-seller disputes over the quality of shipped fresh fruit and vegetables.
Ask CFIA
Enquiries related to Canadian food regulatory requirements from the food industry.
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