Contact us – Canadian Food Inspection Agency
Find contact information for offices, questions, complaints, appeals, applications or permissions.
We cannot provide medical advice.
If you think something you ate or drank made you sick, seek medical attention.
Attention: Fraudulent email claiming to be from CFIA
We are aware that a fraudulent email that claims to be from email@example.com has been circulating. The email claims that the recipient has failed to meet regulatory standards and is at risk of being suspended and fined. If you receive this email, please disregard as this is a scam.
- 1-800-442-2342 (Canada and U.S.)
- 1-613-773-2342 (local or international)
- Hours are 8 am to 8 pm (EST), Monday to Friday, except holidays.
- Submit a question
Office telephone directory
Find an office specializing in food safety, plant or animal health.
For journalists only.
National Import Service Centre
Import admissibility document review for CFIA regulated commodities.
My CFIA Account and permissions
Licenses, permits, registrations, exemptions, authorizations, and permissions to move.
Food safety or labelling issues
How to report a concern.
Complaints and appeals
Steps to send a complaint or appeal a CFIA decision.
Livestock feed, Plant Breeders' Rights, fertilizer, crop variety, plant with novel traits, veterinary biologic.
To resolve buyer-seller disputes over the quality of shipped fresh fruit and vegetables.
Enquiries related to Canadian food regulatory requirements from the food industry.
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