2020-03-27
Throughout the COVID-19 situation, the Canadian Food Inspection Agency (CFIA) will continue to support Canadians and Canadian businesses to deliver critical services that serve to preserve the integrity of Canada's food safety system while safeguarding its animal and plant resource base.
To support CFIA's delivery of critical services during the COVID-19 pandemic, its offices will be open by appointment only. Please contact your local CFIA office, before visiting, to book an appointment.
Provide as much advance notice as possible when booking an appointment, or requesting a CFIA service. Processing times may be longer than usual, and may fluctuate. Appointment requests may be prioritized, depending on demand.
The CFIA is committed to protecting the health and safety of its employees while maintaining critical services. When you arrive for your appointment, a CFIA staff member will be present to meet you. Our staff are working to reduce risk by following basic hygiene processes, such as frequent hand-washing, abstaining from hand-shaking, as well as following physical distancing practices.
Please support our capacity to offer services, by following these same practices, and the guidelines of public health authorities. If you are feeling unwell, contact us to reschedule your appointment.
The CFIA is monitoring the COVID-19 situation and will continue to adjust its activities to take into account the evolving situation. The agency will continue to collaborate and communicate regularly with regulated parties, federal, provincial and territorial colleagues and stakeholders.
Get the latest information on CFIA's response to COVID-19. If you have a question not answered on our website, send us your question by email.