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CFIA User Fee Proposal: Destination Inspection Service
Summary of Respondent Comments and CFIA Responses (Phase III)


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Destination inspection is a quality-related inspection service for fresh-produce shipments. The service is demand driven and the results of the inspections are of direct benefit to the fresh produce industry, supporting the process by which the industry settles commercial disputes, primarily between sellers and purchasers.

The CFIA has made significant improvements over the past several years to the Destination Inspection Service (DIS) program. It now benefits from a line management structure with dedicated staff and priority-based dispatching for destination inspection. DIS inspectors are well equipped and trained with a continually updated manual, delivering consistent, uniform and time-sensitive inspections nationally with clear lines of communication and accountability. Training staff in each area support the continuous improvement of the service using quality management principles. The result is high quality, accurate inspections, delivered on-time by trained government inspectors with service standards.

To support these enhancements, the CFIA committed to move to full cost recovery for the DIS program, phased-in over three years. The CFIA is in its third and final year of implementing a full cost recovery model for the services.

The Agency undertook a 70-day consultation on a user fee proposal for the third stage of the phased-in fees for DIS. The proposal set out revised service standards and user fees that were anticipated to be fixed in the CFIA Fees Notice on April 1, 2013. The CFIA invited comments from interested parties, including notification through the World Trade Organization, from December 13, 2012 to February 21, 2013.

This report consolidates and summarizes the comments received during the consultation period that directly pertain to the user fee proposal and the CFIA's response to those comments.

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