How to complete a payment in My CFIA
Before making a payment in My CFIA, an account holder must determine what method of payment is best for them. There are three options that an account holder can choose to make a payment:
Option 1: On-account
With the On-account option, a user can charge their CFIA account number for a service request.
If you have a valid CFIA account number, you can select this option as your preferred method of payment for purchases made through My CFIA; this way, you will be automatically charged after submitting a service request. Learn how to select on-account number as your preferred method of payment.
If you do not have a valid CFIA account number and wish to apply for one, complete an Application for Credit (CFIA/ACIA 0015) form and email it to ARCentre@inspection.gc.ca.
Note: In order to be eligible for an On-account number you must meet one of the following criteria:
- receive at least 8 invoices from the CFIA per year
- spend at least $450.00 per year on CFIA services
Option 2: Credit card online
Selecting credit card as your payment method will allow you to pay for a service request immediately.
Option 3: Other
You can opt to make a payment by phone or by mailing a cheque if you select the "Other" payment method option. Paying through mail generally leads to higher wait times as your service request cannot be processed until payment is received.
Now that you know which method of payment is best for you, take a look at our step-by-step instructions on how to make a payment in My CFIA.
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