Sign up for My CFIA

How to create a profile in My CFIA.

To manage an existing profile, see Manage your My CFIA account.

On this page

Create a contact profile

  1. Choose how you will sign up and sign in with a:
    1. GCKey username and password, or
    2. sign-in partner
  2. Complete the required fields in My CFIA
  3. Select "Submit"

Once you have created a personal contact profile, your contact profile will let you:

  • identify yourself in My CFIA 
  • request online services for personal use
  • create a party profile for business use
  • create an ASP profile 
  • allow others to invite you to the party profile of their business

Set up a party profile for business use

Your business will need a party profile to request CFIA online services for business use. This profile will:

  • share information about your business
  • allow you to request online services on behalf of your business
  • identify your business as a party in the CFIA's system
  • let you invite contacts and ASPs to your party profile

Get started

  1. Sign in to your My CFIA contact profile
  2. Select "Enrol New Party, Alternative Service Provider/Enter Invite Code"
  3. Select "Continue as a Party"
  4. Follow the prompts to complete your profile

Once Active, your party profile will be reviewed and validated within 5 business days. Processing times may take longer if there is missing or invalid information and documentation.

You will need the following information to create your party profile:

Legal name of your business

The legal name is the official name of a business found on federal or provincial documents pertaining to business registration, certificates of incorporation or partnership, official tax documents and other legally binding documents.

Your legal business name may be different from your operating name or other names your business might operate under for marketing and branding purposes. The official name (legal name) of your business will be used to validate your My CFIA party profile.

Business number

The business number is a 9-digit account number issued by the Canada Revenue Agency (CRA) and is the business standard identifier for all federal departments and agencies serving businesses.

For more information, see Business number.

Office address

The office address refers to a physical location where the records of regulated activities of a business are kept.

Billing address

The billing address refers to the location to which the CFIA sends invoices for services rendered and invoice-related communications.

Proof of authority form for My CFIA business use

The Proof of Authority for My CFIA Business Use (CFIA/ACIA 5805) allows an owner, partner, director or officer of a business to officially assign an individual as the Profile Authority in a My CFIA party profile.

What to know about principal, secondary and optional party contacts

Principal and secondary contacts are mandatory in a party profile. Optional party contacts are not mandatory but can be invited to support a profile.

You can be assigned to more than 1 role, but multiple individuals are recommended.

Principal contacts

Principal contacts include the Profile authority, Profile manager and the Alternate profile manager.

They have full administrative rights to:

  • create, read and update profile information
  • invite other contacts
  • submit service requests

Requirements: principal contacts need a contact profile to be associated with the party profile.

Secondary contacts

Secondary contacts include the Emergency contact and the Regulatory contact.

They do not have full administrative rights so they cannot:

  • create, read and update party profile information
  • invite other contacts
  • submit service requests

Requirements: none. A contact profile is not required. But their name and contact information will be recorded.

Optional Party Contacts

Optional party contacts are not mandatory roles. They are not required for the validation of a party profile. They are invited by a party to support the profile by submitting service requests.

Optional party contacts do not have full administrative rights to create, read and update party profile information or invite other contacts.

Providing your business with flexibility

My CFIA provides your business with the flexibility to create a single party profile or multiple party profiles to best suit your business structure.

Single My CFIA profile

A single party profile is best suited to businesses that want to manage all business interactions with the CFIA through a head office or a specific location.

With a single party profile, your business can:

  • assign principal and secondary contacts to the party profile
  • submit and view requests for 1 or more establishments

For more information, watch Single My CFIA profiles.

Multiple My CFIA profiles

Multiple party profiles are best suited to businesses that have multiple establishments, organizational units or business divisions that wish to interact with the CFIA independently. Multiple party profiles are also suitable for businesses with a sizeable staff headcount or multiple offices that require access to documents.

With multiple party profiles, your business can:

  • assign principal and secondary contacts to each party profile
  • submit and view requests independently

For more information, watch Multiple My CFIA profiles.

Set up an alternative service provider (ASP) profile

An ASP delivers a program or service that would otherwise be delivered by the CFIA.

If you have a service delivery arrangement as an accredited veterinarian, you will have access to the details of a service request in My CFIA prior to accepting or declining a task that requires your specific accreditation.

Steps

  1. Sign in to your My CFIA contact profile
  2. Select "Enrol New Party, Alternative Service Provider/Enter Invite Code"
  3. Select "Continue as an ASP"
  4. Follow the prompts to complete your profile

Your ASP profile will undergo review and validation to ensure compliance with the relevant CFIA administered acts and regulations. Once Active, your party profile will be reviewed within 5 business days. Processing times may take longer if there is missing or invalid information and documentation.

Guidance for other government departments and agencies

Take advantage of requesting CFIA issued permissions through My CFIA with a party profile. You will need the following information to create your party profile:

Contact information

All contacts in the party profile must have government email addresses.

Business entity information

At the "Party enrolment – 10% complete" stage, you must select "Federal Government Department or Provincial/Territorial Government Department" as the business structure.

Proof of business document

A signed letter by a procurement or financial officer on government letterhead which can state that they are exempt from paying the Goods and Services Tax (GST) or the Harmonized Sales Tax (HST) on purchases of taxable supplies and services.

The letter may be similar in form and content to the following:

This is to certify that the property and/or services ordered/purchased hereby are being purchased by

_____________________________________________________

(Name of federal, provincial or territorial government department or agency)

and are not subject to the GST/HST.

_____________________________________________

Signature of procurement or financial officer

Proof of authority for other government departments

Use the same form as CFIA regulated businesses. Your form must be duly signed and dated by a member of the organization at the director level or higher.

See Proof of Authority for My CFIA Business Use (CFIA/ACIA 5805).

Resources

For My CFIA

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More information

For support, call 1-800-442-2342.